|
|
Finding your customers is often the biggest challenge in establishing an effective Customer Relationship Management (CRM) system.
Leader Technologies is the leader in gathering product registrations. Your product registration system will be at the core of your
CRM system. Only Leader Technologies can seamlessly integrate the capture of your customers' contact information and your customer marketing
efforts.
Leader Technologies offers a variety of ways to access your data. Each or our customers has a unique Customer Information Access Center (CIAC) website where you are able to view automated standard reports, perform ad-hoc and multiple data field queries, and perform customized data pulls. Each CIAC contains access to our:
1) Data Explorer - a powerful interface where you are able to search your Registration Data in real time. With the Data Explore you are able to query your database by any field(s) available. You are able to view your queries in a user-friendly visual mode. You are able to drill down to an extremely granualar level and create graphs on the fly. These queries can then be saved and accessed at any time. The Data Explorer allows you to download raw data or a customized query with additional data manipulation to a variety of file formats.
2) Registration Reports - Leader Technologies offers a bundle of standardized automated registration reports based on fields from the database, such as, country, language, date, model, gender, etc. These standard registration report data can be viewed with Yyear-to-date totals or monthly totals. Data can be viewed in a graph representation and can be downloaded to an excel file.
3) Email Campaign Manager - a web interface where you can view and modify Marketing and Confirmation Email content.
4) Email Reports - View real time data and charts for all Confirmation and Marketing Campaign email activity. Activities such as, Launch Dates, Open rates, Click-through rates, Unsubscribe rates, etc. The Email Reports allows you to view reports based on a single email or a group of emails. Summary data and Daily data can be downloaded to excel.
In addition to the above mentioned standard registration reports, our Data Services department can create any type of custom report that you need to make all of your data accessible to you in any format.
You'll want to include your existing customer data in your efforts. We'll take care of you. Send us your existing customer data in whatever format you
have, and we'll process it and add it to your database. You'll still own all the data, and we'll back it up and keep it secure for you. We have years of
experience in managing customer data, and you won't have to worry about a thing.
Next learn how Leader Technologies protects all of your data and keeps it safe
|
|
